Privacy Policy
Last Updated: March 15, 2025
Overview
femtaroliva values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, store, and share your information when you use our financial stability analysis services. We operate under Australian privacy laws and regulations to ensure your data is handled responsibly.
By using our services, you agree to the collection and use of information in accordance with this policy. We recommend reading this document carefully to understand our practices regarding your personal data.
Information We Collect
Personal Information
We collect information that identifies you personally when you:
- Create an account or register for our services
- Request financial analysis or consultation services
- Contact us through our website or customer support channels
- Subscribe to our newsletters or educational content
- Participate in surveys or feedback programs
This may include your name, email address, phone number, business information, and financial data necessary for our analysis services.
Technical Information
When you visit our website, we automatically collect certain technical information including IP address, browser type, operating system, device information, and website usage patterns. This helps us improve our services and ensure security.
Financial Data
For our financial stability analysis services, we may collect business financial statements, cash flow information, revenue data, and other financial metrics you provide. This information is essential for delivering accurate analysis and recommendations.
How We Use Your Information
We use your personal information for the following purposes:
- Providing financial stability analysis and related services
- Communicating with you about your account and services
- Sending educational content and industry insights
- Improving our services based on usage patterns and feedback
- Ensuring security and preventing fraud
- Complying with legal obligations and regulatory requirements
- Marketing our services with your consent
We will never sell your personal information to third parties or use it for purposes other than those outlined in this policy without your explicit consent.
Data Storage and Security
Security Measures: We implement industry-standard security measures to protect your data, including encryption, secure servers, access controls, and regular security audits. Our systems are designed to prevent unauthorized access, alteration, disclosure, or destruction of your personal information.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Financial data is typically retained for seven years in accordance with Australian business record requirements. Marketing communications data is kept until you unsubscribe or request deletion.
International Transfers
Your data is primarily stored within Australia. If we need to transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.
Your Privacy Rights
Under Australian privacy legislation, you have several rights regarding your personal information:
Access
Request access to the personal information we hold about you and receive a copy of this data.
Correction
Request correction of any inaccurate or incomplete personal information we have on file.
Deletion
Request deletion of your personal information, subject to legal and business requirements.
Restriction
Request restriction of processing your personal information in certain circumstances.
Portability
Request transfer of your data to another service provider in a structured format.
Objection
Object to processing of your personal information for direct marketing or other purposes.
Third-Party Services
We may use trusted third-party services to help deliver our services, including:
- Cloud hosting providers for data storage and processing
- Email service providers for communications
- Analytics services to understand website usage
- Payment processors for billing and subscriptions
- Customer support platforms
These third parties are contractually obligated to protect your information and use it only for the services they provide to us. We carefully vet all service providers to ensure they meet our privacy and security standards.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.
Types of Cookies We Use
- Essential Cookies: Required for basic website functionality
- Performance Cookies: Help us analyze website usage and improve performance
- Functionality Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements (with consent)
Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you through email or by posting a prominent notice on our website. We encourage you to review this policy regularly to stay informed about how we protect your information.
The date of the last update is shown at the top of this policy. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Complaints and Disputes
If you have concerns about how we handle your personal information, please contact us first using the details below. We are committed to resolving privacy concerns promptly and fairly.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.
Contact Us About Privacy
For privacy-related questions, requests, or concerns, please contact us:
Email: help@femtaroliva.com
Phone: +61 8 9721 0400
Address:
F2 Riverside Quay
1 Southbank Blvd
Southbank VIC 3006
Australia
We aim to respond to all privacy inquiries within 30 days of receipt.